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1.- FORMALITY OF THE COMPANY:

GREAT TRIP TITIKAKA EIRL with commercial reason TOURS A PUNO is a travel and tourism agency, founded in February 2014 with registration number N ° 11033749 and with legal registration in DIRCETUR N ° 015 with legal domicile in the Acora Street, 470-Puno. With tel. whatsapp: + 51-951753244/982949867 and email address reservas@greattriptitikaka.com or reservas@toursapuno.com.

Duly registered in the SUNAT with RUC: 20448876145.

CERTIFIED BY:

  • Ministry of comercio exterior.
  • Mincetur.
  • Promperú.
  • Y tú que planes.
  • Tripadvisor.

2.- PAYMENT METHODS:

At GREAT TRIP TITIKAKA EIRL. We accept different payment methods such as: Paypal, Culqi and Bank Transfers (Peru only), Credit and Debit cards and prepaid for the Visa, MasterCard, American Express and Diners Club brands. At the moment through our reservation system the only currency is United States Dollars (USD).

3.- CANCELLATION CHARGES PER PERSON:

  • From 15 to more days before the tour date: 15% of the total price.
  • From 7 to 14 days before the date of the tour: 25% of the total price.
  • From 2 to 6 days before the tour date: 35% of the total price.
  • 01 day before or the same day of the tour: You will be charged 100% of the total price.

Cancellations must be informed to the following email: reservas@greattriptitikaka.com.

Packages with Hotels included: Cancellations are:

  • From 30 to more days before the tour date: 15% of the total price.
  • From 15 to 29 days before the date of the tour: 25% of the total price.
  • From 08 to 15 days before the date of the tour: 35% of the total price.
  • From 03 to 07 days before the tour date: 50% of the total price.
  • 02 days before or the same day of the tour: 100% of the total price will be charged.

In packages where accommodation is included, in case of any availability problem, change will be made in the chosen hotels and the hotel (s) that must replace it will be of similar category and this change will be communicated with due advance notice.

The time of admission is from 11:00h. and in others from 15:00h. of the contracted day and ends at 11:00h. on the last day set for the departure, in case of arriving before 3:00 pm it is possible that your room will not be granted at that moment. If you need to extend your stay after the departure time, you must notify the reception and request the additional stay directly with the hotel. (The check-in depends on the reservation policy of each Hotel, it can be from 11:00h. until 15:00h.

If the reserved activity is as automatic, the buyer will receive, once the purchase is made, an email with an attached voucher confirming his reservation. If the reservation of the activity is specified as subject to confirmation, after confirming the data of payment by PayPal or Link of payment Online of card VISA, the charge to the credit card of the buyer will be suspended, and it will not be done until the greattriptitikaka.com team confirms availability by the respective operator. Once confirmed, the charge will be charged to the credit card and the voucher will be sent to the buyer’s email, confirming the reservation. If there is no availability, the reservation will be canceled and no charge will be made on the buyer’s credit card. Along with this, an email will be sent informing the non-availability on the selected date.

If all the services you have booked have automatic confirmation, you will receive an “Confirmed itinerary” email. In the event that any of the services you have booked is subject to confirmation, you will receive an “Itinerary subject to confirmation” in your email, which will be confirmed within the next 48 business hours, provided there is availability.

The main passenger of the reservation must arrive at the destination where the activity will be carried out with the voucher confirming their reservation, which can be presented in digital format on their mobile phone. Along with this, if there is a balance to be paid, you must pay the corresponding amount directly to the operator through the means of payment that the latter defines as accepted.

4.- DATA PROTECTION:

In GREAT TRIP TITIKAKA EIRL we inform you that, in accordance with the provisions of Law No. 29733, Law on Protection of Personal Data, in compliance with the provisions of Article 10 of Decree 1377 of 2013, all personal data provided by you will be stored in our database under a secure environment and will not be available to the general public, all this in order to meet your requests, answer your questions or send information associated with your contracted services and / or keep you informed of information that we believe may be of interest to you.

Likewise to use some of the services or access certain content, you must previously provide certain personal data, which will only be used for the purpose they were collected. The type of possible information requested will include: Names, surnames, e-mail address, country and personal interests, among others, not all information

Likewise to use some of the services or access certain content, you must previously provide certain personal data, which will only be used for the purpose they were collected. The type of possible information that is requested include: Names, surnames, email address, country and personal interests, among others, not all the information requested at the time of entering the site is mandatory provided, except for that which we consider convenient to process your requests and requirements.

If you have questions or questions about this Policy, do not hesitate to contact us at any time via email reservas@greattriptitikaka.com.

5.- VISAS AND PASSPORTS:

The citizens of Bolivia, Colombia, Ecuador and Venezuela do not need a passport to enter the country; you only need to present your National Identity Document. In the case of border countries such as Chile and Brazil, their citizens can enter the border departments without a visa or passport, only with a National Identity Document. In these cases, the authorized period of stay is 90 days (extendable by the immigration authority).

Consult with the Peruvian diplomatic representation in your country to obtain more information. The addresses and telephone numbers are included in the website of the Ministry of Foreign Affairs of Peru: www.rree.gob.pe.

COUNTRIES THAT ARE NEEDED VISA.

Canada, United States, Antigua and Barbuda, Aruba (Hol.), Bahamas, Barbados, Belize, Bermuda, Costa Rica, Dominica, El Salvador, Guatemala, Grenada, Guadeloupe, Haiti, Honduras, Cayman Islands, Turks and Caicos Islands, Islands British Virgin Islands, US Virgin Islands, Jamaica, Martinique, Mexico, Nicaragua, Panama, Puerto Rico, Dominican Republic, St. Vincent and Grenadine, St. Lucia, Trinidad and Tobago. Argentina, Chile, Colombia, Brazil, Bolivia, Ecuador, Uruguay, Dominican Republic, South Africa, Hong Kong and Paraguay.

Countries of South America.

French Guiana, Guyana, Falkland Islands, Suriname South Korea and Venezuela.

Countries of Europe and the Middle East.

Germany, Andorra, Austria, Belgium, Vatican City (Holy See), Denmark, Spain, Finland, France, Gibraltar, Greece, Greenland, Ireland, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Norway, Netherlands, Portugal, United Kingdom, San Marino, Sweden, Switzerland.

Countries of Asia and Oceania.

Australia, Federated States of Micronesia, Fiji, Philippines, Guam, Indonesia, Cook Islands, Northern Mariana Islands, Marshall Islands, Palau Islands, Solomon Islands, Israel, Japan, Kiribati, Malaysia, Nauru, Niue, New Caledonia, New Zealand, Papua New Guinea, French Polynesia, Reunion, Western Samoa, Singapore, St. Kitts-Nevis, Thailand, Tonga, Tuvalu and Vanuatu.

Sanitary measures.

No vaccines are required and it is recommended: – Be careful with raw vegetables and fruits. – Avoid eating at street food stalls. – Altitude sickness (soroche) can be avoided by resting on the first day of arrival in high altitude areas and consuming light meals. It is recommended to drink “mate de coca”. – If you travel to the Andean area or the jungle, be sure to bring insect repellent and waterproof. – For medical attention, contact the staff of the place where you are staying or with your travel agent. – If you want to buy travel insurance, contact the travel agency of your choice.

GENERAL CONDITIONS:

GREAT TRIP TITIKAKA, can make the modifications of the excursions, due to weather conditions, time of arrival or departure, for any other relevant reason, which will guarantee the best development of the trip in coordination with the passengers.

In case of weather issues or natural disasters the tour will be suspended for a next date, or the itinerary will be changed, in order that the passenger does not run risks.

The excursion to Ballestas Islands is subject to availability due to red tide and / or climatic changes that do not allow entry into the sea. If this happens, the excursion to the Paracas National Reserve (Terrestrial) is made.

The company is not responsible for accidents caused by recklessness of the passenger in extreme sports.

If you have any questions or concerns, let us know.

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